We lead through experience, expertise and passion that drives long-term customer relationships, company progress and continual evolution in our industry. While employees at all levels of Quad share the same pride and passion for our work and customer relationships, our leadership team inspires by example. We combine proven leadership with the Quad values to create a positive, strong, forward-facing company.
Learn more about our leadership team below.
Tom Garland, President
Drawing upon his more than 25 years of packaging industry experience, Tom leads QuadPackaging, developing strategy and overseeing production operations. Before joining Quad/Graphics in 2013, Tom was President and CEO of PaperWorks Industries, a business he founded for a private equity firm in 2008. Before building PaperWorks, Tom served for 15 years in a number of leadership roles at RockTenn Co., a leading U.S. producer of corrugated and consumer packaging. He is active in packaging-related trade associations, including the Paperboard Packaging Council, Paperboard Recycling Council and the American Forest and Paper Association. He is also Chairman and Fellow of the Technical Association of the Pulp and Paper Industry, the leading association for the worldwide pulp, paper, packaging and converting industries. Tom graduated from Iowa State University with a bachelor’s degree in electrical engineering.
Bill Gray, Executive Director of Manufacturing
In his role for QuadPackaging, Bill works closely with our leadership team, our Plant Directors and corporate manufacturing partners to lead our packaging operations as we take our next steps toward becoming a leader in the ever-growing global printed packaging industry.
Bill has many years of experience in the printing industry and with Quad. A former Marine who completed the Executive MBA program at the University of Tennessee-Knoxville’s Center for Executive Education, Bill also has bronze-level Lean certification. He has proved himself as a leader since joining Quad in 2010 with the Worldcolor acquisition and, since 2015, Bill has been Operations Director for Quad’s nationwide Retail Insert platform.
Al Barrett, Plant Director – Omaha, NE
Al, who has worked for Quad for 25 years, is the Plant Director in our Omaha, Nebraska facility. He is a Lean Manufacturing expert who brings a wealth of knowledge to the Omaha plant. He has Bronze-level Lean certification and has taught some of Quad’s Bronze Lean classes. He also earned a Lean Leader Certificate from the Milwaukee School of Engineering.
Al joined Quad in 1991 as a Finishing Technician in Sussex. He worked as a Finishing Trainer, Gather Operator and Perfect Binder Operator. He became a Binder Area Leader and was named Sussex Finishing Education Manager in 2004. He also served as Offline Business Area Manager in Sussex Finishing and Sussex CI Manager before he transferred to the Franklin plant in 2015. In addition to Continuous Improvement, Al’s strengths include team-building, cross-functional team facilitation and project management. He earned a degree in business administration from Cardinal Stritch University and a Strategic Leadership Certificate from the University of Wisconsin.
Smith Lankford, Plant Director - Spartanburg, SC
Smith Lankford is the General Manager of the Spartanburg, SC, and Dominican Republic operations as well as our overseas business relationships with Asian and Central American manufacturing partners. He began his packaging career after graduating from the University of North Carolina at Charlotte with an accounting degree, working for Color Craft Packaging, CCL Label and Sonoco Engraph. He then joined Cadmus Communications and served as the company’s Vice President of Finance. After Cenveo acquired Cadmus in 2007, Smith was responsible for financial consolidation of multiple facilities. He also was a member of the team responsible for Cenveo’s acquisition of Rex Corporation. He joined Copac’s Spartanburg management team as Chief Financial Officer in 2009. He continued in that role following our Copac acquisition until he was named Group Controller – Packaging in November of 2015. Smith was named the General Manger for QuadPackaging Spartanburg in April of 2016.
Paul Nowak, Director of Customer Experience
Paul is our Director of Customer Experience, based in our Franklin, WI plant. Paul focuses on a number of customer-facing initiatives and the development of the QuadPackaging brand. Paul’s diverse responsibilities leverage his his deep understanding of packaging operations, customer service experience and strong leadership skills. Paul started his career in packaging as a Finishing Department Inspector in 1994 with Beck Carton Company - the predecessor of Proteus Packaging - responsible for ensuring quality as it came off the plant’s production lines. He worked in Scheduling, Estimating and Customer Service before being named Customer Service Manager in 1998. He later added the role of Production Manager, and was promoted to General Manager of Proteus Packaging in 2002. During his career at Proteus, he helped create and develop the Proteus Brand, with services like PacXtra, a comprehensive set of solutions for using inserts/outserts, security tags and adhesive labels on packaging products. Paul has a bachelor’s degree in business from Cardinal Stritch University.
Alan Parnell, Sales Manager
Alan Parnell began his career in printing at a young age while growing up in a family owned print shop. He continued his interest in printing and majored in Graphic Arts Printing and minored in Business at Appalachian State University. He graduated in 1989 and in the same year began working at Winston Printing in Marketing, Customer Service and Sales. In 1992, he moved to Washburn Graphics as an Account Executive which was later consolidated into Cadmus Communications. Alan was assigned to lead the new group's packaging division, which he grew into the role of Vice President of Sales- Packaging in 1999. He then expanded his role even further by launching the group's global packaging endeavors and becoming President of that operation in 2004. Alan teamed with former QuadPackaging - Spartanburg General Manager, Jerry Lux, and others to acquire Copac, Inc. in Spartanburg, SC in March of 2009. During his time at Copac Global Packaging, Alan headed a global sales group that made a dramatic leap in revenue and helped break ground on a facility in the Dominican Republic. Since Copac's aquistion in April of 2015, Alan has continued growing QuadPackaging's efforts both domestically and globally.
Brian Thalken, Sales Manager
Brian Thalken is a Sales Manager based in QuadPackaging’s production plant in Omaha, NE. Drawing on his more than 30 years of packaging experience, Brian brings a focused, consultative approach to solving his customers’ unique challenges. Brian began his career in 1984 at Gibraltar Packaging where he worked in its sample room then in die manufacturing, and then in sales. In 2003, Brian was hired by the owner of Folder Express to help start up a folding carton company named Specialty Finishing. Brian managed all of Specialty Finishing’s sales accounts, contributing to the organization’s double-digit growth over a 12-year period by developing strong relationships with his clients. Brian was a minority partner in Specialty Finishing when Quad/Packaging acquired the company in 2015. Brian has a degree in business administration and marketing from Kearney State College, now the University of Nebraska at Kearney.
Tim Wayman, Plant Director - Franklin, WI
Tim Wayman is the Plant Director of Quad/Packaging’s folding carton packaging plant in Franklin, WI, which offers a wide range of advanced end-to-end packaging solutions, specializing in high-end paperboard folding cartons. As Plant Director, Tim oversees the plant’s operations and manages its relationships with numerous long-time clients in the pharmaceutical and medical device industries. Tim began his packaging career in 1970 as a Material Handler working on a folder-gluer in Milwaukee’s Beck Carton Corp., which became Proteus Packaging in 2004. Early in his career, his keen understanding of packaging design and customer needs resulted in promotions into roles of increasing responsibility. He was named Beck Carton Corp. Plant Manager in 1976 and Vice President of Manufacturing in 1986. In 1995, he was promoted to Executive Vice President. Underscoring his hands-on approach to business, Tim was directly involved in the design and construction of the Franklin folding carton plant, where Proteus moved in 2007. Quad/Graphics acquired Proteus in 2013.