The International Organization for Standardization (ISO) provides tools that businesses around the world use as the basis for a robust Quality Management System.
What is this?
Companies that stand as industry leaders use the ISO 9001 registration and audit process as a critical tool in reducing costs, minimizing waste, increasing productivity and quality management. ISO 9001 stands as a symbol for businesses using their best practices to provide quality products for their customers and excellent value to stockholders.
Why is it important?
ISO 9001 offers many benefits to companies that go through the process. It offers cost savings as the business becomes more aware of places where it can reduce waste. In many cases, this also means environmental benefits the business can share with customers. The business also becomes aware of new markets and how to access them for increased market share. All of these add up to enhanced customer satisfaction.